Refund Policy:

At our training platform for accredited and ordained Cobi chaplains, we understand that unforeseen circumstances may require you to request a refund for your enrollment in our courses.  We hereby confirm that all accredited and ordained Cobi Chaplains, with up-to-date yearly fees, are granted free access to three Training Courses per year. Additional Courses, manuals, books, articles, and other resources will be granted at a 50% discount. Our refund policy is as follows: 

1. Refunds will only be granted if requested within 7 days of enrollment. Any refund requests made after this period will not be eligible for consideration.

2. Refunds will be processed within 30 days of receiving the refund request.

3. Refunds will be issued in the original form of payment. If the payment was made via credit card, the refund will be credited back to the same credit card. If the payment was made via bank transfer, the refund will be transferred back to the same bank account.

4. If you have completed any portion of the course before requesting a refund, you will not be eligible for a full refund. A partial refund may be granted at the discretion of our team.

5. In case of any technical issues or problems with the course content, please reach out to our customer support team for assistance before requesting a refund. We are committed to resolving any issues you may encounter during your training.

6. Refunds will not be granted for failure to complete the courses or for dissatisfaction with the content. We encourage all students to carefully review the course descriptions and syllabus before enrolling.

7. To request a refund, please contact our customer support team at [email protected]. Provide your full name, course details, and reason for the refund request. Our team will review your request and respond to you as soon as possible.

We strive to provide high-quality education and support to all our students, and we appreciate your understanding of our refund policy. Thank you for choosing our training platform for your further education, continuous development, and career building as a Cobi chaplain.